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Do I Call The Water Company or a 24 Hour Plumber in Houston?


Sometimes when you have issues with your water, it’s hard to know if you should call the utility company or a 24 hour plumber in Houston. If you suspect you have a leak, it’s important to get it fixed as soon as possible. That way, you can reduce the potential for water damage. There are a few reasons you might call your water company over your Houston emergency plumber for repairs.

When to Call the Utility Company

Your utility company is responsible for fixing leaks and damage that happen outside of your property boundaries. If you notice a leak in the road outside your home, you should call your utility company, not your Houston emergency plumber. In addition, if your water goes out entirely, it is likely an outage with your utility company.

Some water meter problems also need to be serviced by your utility company. If you meter isn’t working, the problem is between the water lines and your meter. Therefore, you would call your water company to resolve the issue. However, other meter problems may need to be addressed by your Houston plumber. For example, if your water bills are higher and you notice your meter turning more than normal, you will likely have a water leak in your plumbing. This is something that your 24-hour plumber in Houston can diagnose and repair.

Even if you need a plumber to fix the issue, it may be worth calling your utility company to see if they can do a leak adjustment for you. If you explain the situation and send them a copy of your plumbing repair invoice, some companies will offer you a credit or bill adjustment due to a leak.

When to call a 24 Hour Plumber in Houston

On the other hand, if you notice a leak inside your home, you will need a Houston plumber to repair it. As the homeowner, it is your responsibility to fix plumbing problems that happen on your property. In order to tell if you need a 24-hour plumber in Houston, try shutting off all of the water in your home and checking your meter. If your meter continues to turn, then the leak is likely on your property.

At Santhoff Plumbing Company we are an experienced residential and commercial plumbing company. We offer 24-hour plumbing services to help you repair plumbing emergencies at any time of the day or night. Our team of experts can provide the solutions you need for your home or business plumbing systems. Call us today at (713) 360-2185 to make an appointment or request emergency services. We are here to serve you.

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