Meet Our Team

COMMUNICATION

One of the things that makes us stand out as one of Houston’s best plumbing companies is our dedication to communication.

When you schedule an appointment with us, you know exactly what to expect. We send you information on which plumbing specialist we’re sending to your home and we let you know exactly when we’ll arrive.

During service or repairs, we communicate with you to let you know what we’re doing and why. Our team explains everything beforehand so you’re never in the dark about what services you need or how we’re helping you take care of your plumbing.

Our goal is to go the extra mile to ensure your plumbing is safe and in great repair. We take time to thoroughly explain proper care for your plumbing system, appliances, and fixtures. At Santhoff, we believe in giving you all the information you need to extend the life of your plumbing so you can save money and headaches on premature repairs and breakdowns.

Detailed Plumbing Services

At Santhoff, we leave no stone unturned when you have a plumbing problem. Every time we come out, we thoroughly inspect your plumbing system to make sure your plumbing is safe and in good condition. For example, if you have a leak, we don’t just repair the pipe and go off on our way, because we know that you might have more. While our specialists are there, not only do we offer repairs, but we test your whole system for other leaks, so we know we’re leaving your home in good repair. We also test your drinking water for cross-contamination to make sure it’s safe for you and your family. These are just a few examples of how we go above and beyond to ensure you’re well taken care of. Our team believes in providing thorough, detailed service for every job, no matter how big or small.

Integrity

Many of our customers cite our integrity for why we are their preferred plumber. We’re not here to sell you services and plumbing fixtures you don’t need. We’re here to provide you with only the most practical solutions for your needs.

As a local, family owned and operated company, you’re our neighbors, family, and friends! We treat you just like we would a member of our own family, and we provide you with the same quality of service we expect in our own homes. Our team is dedicated to serving you, which is why we guarantee your complete satisfaction for our plumbing services.

Professionalism

It’s not enough to be the best plumbers when it comes to skills and knowledge. We know it’s just as important to provide professional, friendly service to each and every person that trusts us with their plumbing.

We understand that you’re often inviting our specialists into your home to help with a problem you’re having. We’re respectful of your home and your time. We arrive on time and with everything we need for practically any job. Our plumbers wear uniforms and arrive in our Santhoff-branded trucks, so there’s no question of who is knocking on your door, and we’re always friendly. Everyone from our office staff to our apprentice plumbers believe in providing excellent service, so you can expect warm, neighborly, and professional service every single time.